Privacy Policy | Itdependable

ITdependable Privacy Policy and Consumer SMS Messaging Policy

ITdependable is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us through our website, services, or messaging platforms, including SMS communications.

Information We Collect
We may collect personal information such as your name, phone number, email address, business name, and service-related details when you:

Request a service or consultation
Purchase products or services from us
Communicate with us via phone, email, or SMS
Visit our website

How We Use Your Information
Collected information is used to:

Provide and improve our services
Communicate important updates, service confirmations, or promotional messages
Process service requests and purchases
Troubleshoot technical issues
Ensure network and data security
Comply with legal obligations

SMS Messaging and Consent
Consent to receive SMS messages is obtained through submission of our website form and/or during service sign-up. Providing your phone number for SMS communication is voluntary and not a condition for purchasing any products or services. By providing your phone number via web form, email, or phone, you consent to receive SMS messages from us related to service updates, support, or account-related matters. Message and data rates may apply. You may opt out at any time by replying “STOP.”

Data Sharing
We do not sell, rent, or share your personal information, including phone numbers and messaging consent data, with third parties for marketing or promotional purposes. We may share data only with trusted service partners as needed to deliver services (e.g., data recovery partners, ISPs), and only after receiving client approval.

Data Retention

We retain personal information only for as long as necessary to provide services, comply with legal obligations, and resolve disputes. If you opt out of communication, we will retain your opt-out request to ensure compliance.

Security
ITdependable has implemented administrative, physical and technical safeguards to help protect the personal data we transmit and maintain. However, no system or service can provide a 100% guarantee of security, especially a service that relies upon the public internet. Therefore, you acknowledge the risk that third parties may gain unauthorized access to your information upon your agreement to receive information and/or request information and/or contact with our agency via Internet, Email or SMS Text Messaging.

Your Choices
You may opt out of communications at any time. To stop receiving SMS messages, reply “STOP.” For email communications contact us directly.

Email: info@itdependable.com
Phone: 770-847-0107

Mail: PO BOX 339 Carrollton 30112

CONSUMER SMS TEXT MESSAGING POLICY

Opting In and Permission to Text/Data Share via SMS/Text Messaging:

ITdependable has the ability to text your personal number from its existing business number to provide information legitimately connected to the provision of our services. As such, your enrollment with ITdependable includes your permission to be contacted directly through text/SMS messaging whereby Standard Data Rates apply. You may opt out of this direct text/SMS messaging, at any time, in written format, including but not limited to, by response to the same message received with the words “STOP” or “DISCONTINUE.” Standard rates and data messaging charges shall apply.